All Speakers Speaker Ricardo Fernández Casal Position: Board and Senior Advisor Company: Retail, Agri-Food Chain and Sustainability Advisory Board and Senior Advisor in Retail, Agri-Food Chain, and Sustainability. He began his professional career at the Carrefour Group in 1985,after studying Economics and Business at the University of Valladolid. Master in Senior Management of the Agri-Food Chain ADECA at the San Telmo Business School, Executive Board Member Program, and the Senior Management Program at IESE Business School. He has held various management positions and has been member of the Management Committee of Carrefour Sessions Mon 15 Sep 13:00 - 13:20 Customer ExperienceSustainability The Keys to Food Safety in the Value Chain: Building Trust Through Quality Control Tue 16 Sep 11:50 - 12:30 Customer ExperienceTendencias Connecting new consumer trends with the customer