All Speakers Speaker Erika Silva Aguilera Position: Director Company: Hospitality 4.0 Congress Strategic consultant in marketing and business transformation for the food and hospitality industry, with over 15 years of experience in the sector. Founder of the first online school fully specialized in Gastronomic Marketing, she has worked with leading companies such as Coca-Cola and Sodexo, helping them position their brands, increase profitability, and build distinctive value propositions. Congress Director at ExpoHIP and international speaker in 25 countries. Sessions Tue 16 Sep 11:45 - 12:15 Customer ExperienceTendencias Keys to attract and retain customers every day Co-organized by: