All Speakers Speaker José Miranda Solana Position: Adviser Company: Cámara latinoamericana de la Industria de Centros Comerciales He holds a degree in Business Administration from the Universidad Iberoamericana Puebla. He holds a Diploma in Senior Management (IESDE) and Social Training (USEM). He also holds specialized training in shopping center management (ICSC). He also has experience in administrative and business management. He participates in organizations such as AMPI, AMPIP, CANACO, CCE, the Food Bank, and ACECOP, which he founded and chaired. Sessions Mon 15 Sep 11:45 - 12:15 Customer ExperienceManagement Logistical Muscle: How Do Grocery Retail Giants Operate?